Help

What's the working hours?

We are available Monday to Saturday between 8.00am and 6.00pm

What if there is no reserve for my order?

You may contact an operator via "Live Chat".

What if I created and paid for the order, but the money still has not come?

If you do transfer through a bank or internet banking system , check whether funds has been withdrawn from your account;

- Normaly the order processing time is up to 30 minutes but due to some unexpected circumstances orders may be delayed. In the later case please contact "Live Chat" for clarification;

I have entered wrong details and the money did not come, what to do?

If the account that you specified in error, does not exist or it is blocked , then you are lucky : the money won't be sent there, and we will send them to you using corrected data. If the account exists, the money sent to him. Unfortunately, electronic transfers can not be undone. You can try to get them back on your own by writing to the owner of this account. To avoid such situations always carfully double check entered data.

What is the minimum transaction limit?

We only accept transactions of an equivalent of 50USD and above.

How to contact exchangeyard?

You can send us an e-mail at support@exchangeyard.com.com. Click here to fill the web form contact system or you can send WHATSAPP MSG. to +234 *******

How long will it take for my transaction to be complete?

We treat order within 1-24 hours

How do I buy e-currency/cryptocurrencies?

Check here >>> take to how to use section

How do I sell e-currency/cryptocurrencies?

Check here >>> take to how to use section

I placed an order and now I want to cancel it. What do I do?

Completed order are irreversible. However we can cancel orders where the transaction has not been fully processed less charges.

Who will bear the chargers of e-currency fees?

The receiver

Does Xchangeyard give out my details?

We never give user details to third parties.